SHIPPING & HANDLING or
PICK UP PROCESS
We use the United States Post Office for all shipping. USPS.com or 1-800-222-1811 for tracking
Welcome to Social Butterfly Collection!
SHIPPING PROCESSMost items ship within 1 to 2 business days of your order. Travel time for orders is between 2 and 4 business days. We ship via the United States Post Office. We require signatures for all orders sent to an apartment or suite or office address. Most postal carriers will not leave packages at the door for homes but some carriers will. It just depends on your postal person and their comfort level of doing so. If you are not available to sign for your package or your postal carrier cannot or will not leave it in your mailbox or door, then you will need to go to the post office nearest your home or delivery address to pick up the package. Your postal carrier will or should leave a notice that you have a package for delivery pick up at the post office. You will need to have photo identification and to sign for the package at your post office at time of pick up.
We ship Monday through Friday. We do not ship on Saturdays but you may receive your package on Saturday because the mail is delivered on Saturdays. We do not ship nor does the post office deliver for us on Sundays.
Express shipping orders will ship the very next day after the order is placed. For example, if you place the express shipping on Thursday, then it will ship on Friday. We ship all Express Shipments via the United States Post Office. Most items will arrive the day after we ship them. For example, you place your order on Thursday, then we ship it on Friday, then you receive it on Saturday.
Remember, we do not ship at all on Saturdays, so if you place an express order on Friday, it will ship on Monday not Saturday. Orders may arrive to you on Saturday but we do not physically ship on Saturdays. Also, for about 85% of the country, the post office will get the express shipments there the very next day after we ship but there is about 15% of the country that will require two days due to location and if it is a smaller rural town or city. Please allow yourself at least two days for express shipping. Most will arrive within one day after we ship but some places require two days. The United States Post Office is the most economical and we do not use other carriers. Also, all express shipments require signatures. Someone must sign for all express shipments. If no one is available to sign, then the package will go to the post office nearest your delivery location and you will need identification to pick it up from the post office.
We provide tracking information upon request.
We use the United States Postal Service for all shipments.
All apartments, Suites, Offices and Express Shipments require signatures.
If your mailbox is not large enough for the package and your postal carrier does not feel comfortable leaving the package, then a paper notice will be left in your mailbox for you to pick up the package at the post office nearest your delivery address.
Please also take a moment to read our Return for EXCHANGE ONLY or STORE CREDIT policy.
Please rest assured that each item shipped from our warehouse is lovingly inspected for defects, flaws and/or damage. Thank you for choosing to shop SocialButterflyCollection.com and please complete your ordering process with confidence in knowing , we will always address your concerns with sincerity, integrity, promptness and great goods!
Ship Exchanges To: Social Butterfly Collection at 8544 W. Bellfort Houston, Texas 77071