Thank you for your order! This is a friendly reminder of our return policy. We offer STORE CREDIT or EXCHANGE ONLY. The only time we offer a full refund is when the order is cancelled via email before we ship. This item ships in 1 to 2 business days and delivery travel time is 2 to 4 days via USPS postal service. NO REFUNDS once we ship! Please contact Sydne via email if you have questions regarding size or fit or shipping or cancellations. You may also call or text Sydne at 713-539-8469. Email address is email@example.com and we always return calls, texts and emails promptly. Thanks again!